Here You Can Find Some of the Most Common Questions Our Clients Have
THE ORDERING PROCESS
|Step 1)||Choose a firearm on our website: Just pick out the firearm you would like to buy in our store.|
|Step 2)||Add it to your cart, and check out with your own address: Add it to your cart, and then check out, specifying your own shipping address during the checkout process. You may select and FFL dealer An order confirmation will be send to you after checkout.|
|Step 3)||Locate an FFL dealer near you: Locate a Federal Firearms License (FFL) dealer near you that will accept the transfer of the firearm for you. This can be your local Gun Shop, Gun Range or Pawn Shop that holds a current FFL license and will process your transfer. If you don’t already have a dealer to process the transfer use our FFL Locator for a list of FFL dealers near you. Select the FFL you would like your firearm shipped to during checkout. If you do not yet know which FFL you plan to use please use at the time of check out please choose the option, "My dealer is not listed, and will provide a copy of their FFL license". If you are in the South Mississippi area you may also choose "Local Store Pick Up".|
|Step 4)||If you choose an FFL dealer that is not on file please have your dealer email their address/license to us: Your dealer will need to email firstname.lastname@example.org a copy of their license (FFL) to us.|
|Step 5)||We ship your firearm to your dealer's address: Once we receive the dealer's information, we will ship the firearm to their mailing address.|
|Step 6)||You pick up your firearm at your dealer: Upon delivery to your dealer, you will complete the background check at your dealer's place. Once the firearm is ready to be picked up at your FFL, inspect the firearm to make sure it is exactly what you ordered. If there are any problems, do not accept the transfer. We will gladly have the firearm picked up and returned to us at our expense.|
Shipping & Delivery
We use a combination of shipping carriers depending on the type of item purchased as well as the State the item is being shipped. Most handguns are shipped 2nd Day Air, with all other items typically shipped Ground.
Some items, such as handguns and ammunition, may not be legal to ship to your State. Please check local and state laws prior to purchasing. It is YOUR responsibility to check your local laws prior to placing an order. All firearms will be shipped to an FFL holder in your State for transfer. They will typically charge a nominal fee for the transfer that you will be responsible for paying. All shipping charges are applicable to the lower 48 States. If you are outside if this area please email us for a quote prior to purchase. All Powder and Primer orders will incur an additional $40 hazardous shipping fee. This fee will be billed seperately from your inital order. Power and Primers CAN NOT be shipped in the same order. A hazardous shipping fee will applied to each order. Oversized accessories, this does not apply to firearms, may incur and extra shipping charge. If you have a question on shipping charges please ask and we will be happy to let you know prior to making the purchase.
Returns and Cancellations
Should the need arise; we will do our best to cancel an order at no charge provided that it is cancelled by 5:00pm on the day of order. We work fast to fill orders, so please contact us immediately if you need to cancel an order. If an order cancellation request occurs after 3:00pm CST on the date the order was placed, it is agreed that the customer will incur a 15% cancellation fee. This is to help offset costs incurred by CM & Associates Inc.
All returns are subject to a 15% restocking fee with a $15 minimum. Please note, items returned without packaging or destroyed packaging will be subject to up to a 50% restocking fee. Customer is also responsible for return shipping charges. CM & Associates will not provide return labels. All returns must be received within 30 days from the date of purchase or they will be refused. Please do not return an order prior to receiving a return authorization. Returns not receiving prior authorization will be refused. Ammo cannot be returned due to safety reasons (no exceptions). T-Shirts and Other Apparel cannot be returned. Please use the Live Chat or “Contact Us” form to receive a return authorization.